Customer Testimonials
Purchased a used vehicle. The sales associate has done the bare minimum. I asked him to detail car, he says it was however it was in the same shape as when I test drove it. Waited 3 hours for financing and during that time car was not filled up with gas . Was told that both gas cards were lost and to come back during the week. I got home with the vehicle and the back emblem had fallen off. I’ve sent messages and even had my daughter return and speak to someone and I still have no response on that. ... Read More DealerRater - Jul 1, 2026
xxxx no! sawgrass blows you out of the water! You added on five grand to a twenty thousand dollar loan and I have to play phone tag to cancel it!
Edgar made the process very pleasant, the next day after I purchased my suv I had some concerns, but Edgar and staff were able to take care of my issues
Boom was an absolute professional and answered all of my questions. The car buying process was made easy.
Clean professional hardworking pleasant courteous. Carlos Davila was amazing, he work our deal to where we needed to be. Anyone would be grateful to have him for a sales person. He was very attentive to our needs. And he use what ever resources he had to get the job done. Thanks to everyone involved in our purchase,including Chris in finance. Our buying experience was 100%.
Absolutely wonderful experience from start to finish. Very accommodative and happy to buy my dream truck!
I had a great experience at Regal Dodge. My salesperson was professional, friendly, and knowledgeable throughout the entire process. She took the time to answer all of my questions, never made me feel pressured, and made buying my vehicle a smooth and enjoyable experience. Her excellent customer service and attention to detail really stood out. I highly recommend asking for Yadira if you're looking for an honest and stress-free car buying experience. Thank you for making everything so easy!
Very good Dealership. They do a great job, with professional experience. Great attention to us (The customers)
Kanya was great, came intruced himself we looked at a few vehicles and he let me walk on my own. I really appreciated that. I can back with my wife and we purchased a great Ram 1500. Kanya and the team worked with us to make sure all needs were covered. It was a great experience.
Cody did a wonderful job. he was very nice and understanding he made us feel welcome
Great experience willing to work and got me the deal I needed. The service was great.
Excellent service from both Cody and Carlos they were very knowledgeable, friendly, patient, and made my car purchase easy.
Thanks to the salesmen EDGAR ORTIZ,because he did a great job helping me a lot to decide about this vehículo, and the rest of the ARRIGO también to find the solution to get financed,special to Mr. KYLE.
Great dealership I purchased many vehicles from here in the past, good people to work with. They do listen to you and provide you with almost where you wanna be at the time of purchasing your vehicle. I highly recommend going into this dealership, for your next vehicle.
Bad battery in 2day /they didn't fix it Bad battery in 2 days pay me back please
10/10 amazing people and services They had a great inventory Daniel was fantastic and everyone was amazing
Jason was amazing. He understood exactly what I wanted. He also understood I didn’t have a lot of time. The entire experience was 1st class. I will definitely be working with Jadon and the entire team again.
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From beginning to end, my experience was not something I would ever want anybody else to go through. My first visit there, a nasty sales manager, basically wasn't willing to work with what they originally told me. He was rude and very dismissive. I received a phone call shortly after from somebody else apologizing and checking what they could do to get me back in. I came back in hoping my second experience would be better. My lease was up. I had to get a new car so I got a new car. When I got in the new ... Read More DealerRater - Jun 14, 2026
On June 10, I brought my 2024 Jeep Grand Cherokee to Arrigo West Palm Beach for a recall. During the inspection, I was told I needed four tires, a fuel induction service, an alignment, and cabin and engine air filters. I made it clear that I was only interested in the tires and alignment and requested a detailed quote.
Samantha initially texted me, "With tax everything comes to $937." After I told her I had received a lower quote from Tire Kingdom and would simply decline the work if Arrigo couldn't match it, she called me around 2:46 p.m. and ... Read More DealerRater - Jun 12, 2026
Very nice and patient sales person!! Definitely recommend Very patient and took the time to help me alot
Selection isn’t great, unclear pricing, tries to get the rights to your likeness through underhanded tactics. I will be telling people about that last one.
We were very pleased with the whole process and everyone involved. Thank you especially to Peter and Brooke, we appreciate you!
Ackeim was wonderful! Great personality to help us get into 2016 RAM 3500. Go ask for him!
⭐⭐⭐⭐⭐
I had an outstanding experience working with Ally Jimenez at Arrigo Ram in West Palm Beach. From the moment I walked in, Ally was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs. She made the entire process smooth, stress-free, and transparent, taking the time to answer all of my questions and explain every detail.
What really stood out was her honesty, patience, and dedication to customer satisfaction. She never made me feel pressured and worked hard to ensure I got the best deal possible. It’s rare to find someone who truly cares ... Read More DealerRater - Jun 7, 2026
Jason was AMAZING! So friendly and patient answering all my questions even set up a time for me to come back at my convenience to educate me fully on my 2026 Dodge Hornet as Iam new to the Hybrid. So thankful to Jason and everyone who made my day perfect.
Were some transport issues but Jason handled them outstandingly to his word. He didn't forget things- on the ball and available.
Jason was a great sales man and gave me the best first time buyer experience. Couldn’t have asked for a better experience. I would recommend anyone who walks in that dealership to ask for him.
Excellent attention, professional guy. He was a very nice and professional seller, he was so patient and helped me out a lot with my business
Edgar was the best very efficient , I came in did what I had to do and left with the car I wanted
Jason Sanders was the BEST sales person I have ever came across. Knowledgeable and personable. He was able to help me get a 2025 Dodge Durango, and even brought it to my house for me! Extremely happy I went here
Jason in sales is great! I texted him exactly what I was looking for and he got back to me right away with all of my options. I then met with him in person and he took his time answering all of my questions showing me each model so I could find exactly what I needed.
Ally was great to work with through the entire process of buying our 2024 Alfa Romeo GIULIA Veloce. When we arrived late in the day at West Palm by air she picked us up at the airport in the Alfa, and drove us to Arrigo and later dropped us off at our hotel. She facilitated that the purchasing process went smoothly and together with her colleagues ensured that by the end of the next day the transaction was finalized. We could not have wished for a better salesperson and dealership. So, if you are looking for a great salesperson, ask for ... Read More DealerRater - May 23, 2026
Alley was very attentive, professional and all round hands on with my purchase. Even after my purchase she kept in touch with any questions I had after
I had a great experience working with Ally and Kanye at Arrigo West Palm Beach.
Ally was responsive, professional, and took the time to make sure all of my questions were answered. She worked directly with the service department to address concerns I had regarding the vehicle’s inspection and repairs, followed up consistently, and worked with her managers to secure a better price than the original listing. She was knowledgeable, easy to communicate with, and maintained a positive attitude throughout the process.
Kanye was also a tremendous help. As a sales associate he led the detailers to make sure ... Read More DealerRater - May 20, 2026
I recently purchased a 2025 Honda CR‑V Hybrid from Arrigo West Palm, and the entire experience was outstanding. From start to finish, the team made everything smooth, transparent, and stress‑free.
Carl Bilotti, Roberto, and Jonathas were incredibly nice, respectful, and genuinely helpful throughout the process. They took the time to answer every question, explained all the features clearly, and made sure I felt confident with my decision. It’s rare to find a dealership team that treats you like family, but that’s exactly how they made me feel.
If you’re looking for a dealership that values honesty, ... Read More DealerRater - May 19, 2026
Ally is the best & nicest saleswoman and totally knows her Inventory and knows how to Close a Deal quickly . And I will recommend her to everyone I Know .
They are looking for options to sell you a car. A very friendly and professional staff
Carlos at Arrigo Automotive Group made the car-buying process quick and stress-free. He was friendly, knowledgeable, and answered all my questions without any pressure. Great service from start to finish; I’d definitely recommend Carlos to anyone shopping at Arrigo
We purchased a 2024 Ram 2500. Drove from Virginia to pick it up. Our sales person was Ms. Orta. She was professional, knowledgeable and truly cared about our satisfaction. We are so very lucky to have her help with this purchase. Thank you Arrigo Dodge!
I had a great experience at Arrigo dealership. The staff was professional, friendly, and made the entire car buying process smooth and stress-free from start to finish.
Great price! Communication was a little challenging but I was purchasing from Tampa so my situation wasn’t typical. I wasn’t comfortable during the financing step. I felt pressured to purchase gap and extended warranty. Specifically questioning my parenting about letting my daughter go off to college without it. I wonder if he would have said the same thing to my husband.
Had a great experience working with Olivia. She was awesome from start to finish and helped get me into the exact car I wanted at the right deal. The whole process was smooth, straightforward, and honestly much better than experiences I’ve had at other dealerships in the past.
Cody was knowledgeable and responsive. Nice no pressure approach. My time was limited and he respected that. I returned a day later, and he assisted me in getting familiar with the vehicles features. He even came through providing me the Wagoneer t-shirt on display that no one else could get out of the display case.
Olivia was really helpful and sweet. She answered all of my questions and made me feel comfortable and like I was making the right choice in a car.
I don't see how you can give a bad rating if you walk away with a brand new car. I didn't have much hope of getting one due to my credit predicament, but I was shown away past the problem my credit presented and offered terms I could live with. That's good enough for me! Now I have an excellent Mother's Day present to present to my wife! Thank you guys for great service and I'm looking forward to an extended relationship with you for many years.
Jason was great help , great attitude and very well informed about the vehicle features, he was able to answer to all my questions. Great help
I recently purchased a 2026 Dodge Durango through Yadira Orta and could not be happier with the experience. What made it truly special is that the entire deal was arranged by phone and text — she handled everything remotely to minimize my time at the dealership, and she did it flawlessly. She stayed in constant contact, sent me quotes, and went the extra mile to find every discount available until she tracked down exactly the car I was looking for. When I arrived, the Durango was fully gassed up, detailed to magnificent splendor, and ready for a test drive — with all the ... Read More DealerRater - May 4, 2026
Boom was great he got me a loan and I got a great car so far it’s great
The dealership is amazing, everyone from sales to finance department was easy and quick to work with.
The first salesman offered a deal that was insulting and bordered on a scam. He offered my car plus $20000 for the new one . The deal was eventually made at my car plus $2000 to me . That difference labels Arrigo as a scam screw the customer dealer when they walk in the door. The young lady that handled the paperwork sitting at the desk was outstanding and helpful. Didn’t get her first name ,started with A.
Service was amazing. Staff was really helpful the entire process. Thank you Danny, your an outstanding employee
Great and reliable customer service. Advisor Ariel kept me informed as I waited for vehicle to include having the tech send me a video of my vehicle and services performed. Staff were all professional and knowledgeable. I continue to trust taking my vehicle to arrigo and would recommend them to any jeep owner. Ariel followed up with calling to make sure I was satisfied. She’s an awesome advisor.
Very professional yet friendly. Jason was great. He kept me informed about the car, sent videos, answered all my questions and was really a genuine guy!
Worst car buying experience I have ever had. Salespeople forgot about us in the lot. They sold us a car but used the wrong VIN on all paperwork - I had to return to complete all paperwork a second time a week later! I insured the wrong car because I used the VIN on the paperwork! The second key they gave us was for a different car so it didnt work. I have two drivers side floor mats in the front. The trade in valuation they give you online is about 100% more than they will offer you in person. Finance ... Read More DealerRater - Apr 27, 2026
Pleasant honest no hassles Wish it could have been quicker but it's always a long process buying a car
very professional and personable from the start the process went smooth on the dealer side
Cody was very easy to deal with. Stress free purchase, explained a number of options. I felt very happy with the deal
I walked in looking a for Jeep Wrangler hybrid for my daughter and CB was so helpful. My car shopping experience was pleasant.
Professional, and helpful. Told you the information and allowed you the space to make a decision without over pressuring you. Nevin was awesome so helpful and patient
Dealership was attentive answered our questions and concerns happy with our purchase Good recommendation to this dealership and the workers there
Great customer service and excellent closing service. One stop shop for all needs including car insurance and extended warranties. I am very pleased with my desicion to purchase the car here!
Professional welcoming and very helpful I would highly recommend Nevin to anyone made the experience great. Kyle was just as great from the financing side of things. 10 out of 10.
They were great My experience was great they went above and beyond in helping me
This dealership is terrible. They scammed me, they lied, they told me they were going to give me a deal with the trade in it, and they lied, I was supposed to get 165I had the paperwork. It's a long story what they did to me.But the the 3 managers there were very, very bad to me and I don't understand I've never done anything wrong, but my friend told me dealerships are sharks when you're buying a new car and they screwed me good. This is a terrible terrible dealership
I had an excellent experience purchasing my car. The service was attentive, professional, and genuinely courteous from start to finish. Every question I had was answered with care, and I never felt rushed or pressured at any point. The whole process was smooth and reassuring, which made a big difference. I truly appreciate the level of dedication and customer service I received.
JC was excellent! Alex in sales was kind and fair with the negotiation and Kyle was helpful in finance! Great experience all around!
Good greeting and smiling faces ,my sales consultant Cesar was helpful . And I knew the car I was interested in. We took a test drive. Then we sat down to negotiate ,I left satisfied. With my Bew Dodge Charger .
Jason was wonderful to work with from start to finish. He listened to what I was looking for and he delivered exactly what I wanted. He was friendly, knowledgeable and professional. Everyone at Arrigo was great to work with.
Shelby was very friendly and knowledgeable and quickly located the vehicle we wanted. She went out of her way to make sure we were happy with the vehicle.
I had a very good experience at this dealership from start to finish. Jose Mendoza, who help me with my purchase, was professional, knowledgeable, and genuinely helpful without being pushy. He took the time to answer all my questions, explain my options clearly, and made sure I felt comfortable with my decision. in general, the process was smooth and efficient, and I really appreciated the transparency throughout the purchase. Highly recommended !!
I recently purchased a pre owned dodge challenger for my granddaughter. I went to the dealership twice asking for the title and spoke to the sales manager after seven weeks he said he would get it. I never heard from him again. I went to the dmv myself to get it. It was there for over one week to pick up. Never again will I go to that dealership. John Catterall jr
Been using Arrigo for years now. Always had a good experience. You need to know your stuff before you start negotiating.
Arrigo was great go see our Sales guy Daniel he will take good care of you!
Worst experience i have had at arigo. I have purchased 4 grand Cherokees from them in the past but am extremely unhappy with the one I purchased on March 26. Was told there is nothing that can be done i am stuck with a car I didn't want and dont like.
The dealership treated us in a professional way with understanding and respect. Shelby was a fantastic salesperson that listened to our needs and worked to find us the right car.
Im not happy just have had the truck for 3 weeks and 4x4 light goes off red lightning bolt is lit up I had an appointment for 9:00 a.m. Saturday and when I get there they said I will have to leave the truck all weekend they can't see it till Monday what's the point of an appointment if they can't see the truck crazy to say that I have another car a Kia and they have treated me a lot better and a Rigo Ram it's a bigger name that's a little wild
Arrigo dodge is really great dealership great service great salesman I had a all around wonderful experience doing business with them
Terrible service by finance person Maurice He is a liar, unprofessional, never ever will back to that dealer
Cody and Jason were both amazing. They were both very helpful and knowledgeable. It was a great experience
Boom went above and beyond to ensure everything was smooth and stress-free. His friendly attitude and commitment to customer satisfaction made the entire experience enjoyable.
Thanks to Jose a excellent sales team made sure I was comfortable and went out their way to make the deal with very little salesman crap
Jason and the whole staff very courteous and gracious. There was no hard sell throughout the process. We were able to purchase the car we wanted at an affordable price I would recommend then.
Everyone was friendly. The wait times for making and closing the deal took too long.
Our sale's man Adrien is who made the experience worth while ! He was great at helping out when needed but let us do our own thing which helped. He was patient as well which took part of our 6 hour tour ! The manager Alex also was a good help we had a defect with the used car and because it was a danger to our son they fixed it ! Thank you guys again and we will be back !!
Hardy was a great salesman. I’ve had terrible experiences and he was a great help. Thank you
We had a pretty long day at the dealership going back and forth on pricing, and while we didn’t get the exact price we were aiming for, my partner helped negotiate a decent deal in the end. It definitely took some patience.
I was sold a vehicle that I was told and charged for 120+ point inspection and reconditioning fees but yet I needed brakes and rotors work a couple of days later costing me over $600.
1st time in.very nice.appointment scheduled and kept…..showroom very loud and noisy very difficult to make calls to get information, in middle of call to get insurance 2guys were shooting Hoops, bouncing ball adding to the noise problem……when consummating deals should be taken to closed office.
Amazing customer service. Definitely the best dealer I’ve ever been to. You won a customer
Finance did not review paper work at all. I really felt like i had to fight for the price i got before the finance guy sold me a miss leading warranty on the car, tires, battery and maintenance. When i got home i had to print and review the paper work and i felt totally mislead. Mislead enough to where i called him back to let him know this. The follow up text from the sales guy was only to get his 5 star review that he had mentioned multiple times during the sale. His text messages were somewhat aggressive and ... Read More DealerRater - Mar 28, 2026
Great costumers service. But way too many expensive fees. 12k truck was more like 19 k after everything.
Truck had bald tires needed bearing and ball joints truck had codes pop up within a few miles and was garage by tile I got it home… dealership did nothing at all to help me with these issues after charging retail new truck price in the final bill that was about 20k more then I asked for. I will never go to them again and I wish I didn’t at this point… plus the guy was over 30 minutes picking me up from airport
I was given a "best price" on their website & they did NOT honor that price. I asked the sales rep specifically if there was any exterior damage or damage to the car because I had to rent a dolly & drive across the state. He said no, I rented the dolly drove across the state to find the car had been wrecked or the door & the quarter panel were damaged (by a wreck or other damage that was not reported). I walked around the car to inspect it when I arrived & the sales rep stood ... Read More DealerRater - Mar 26, 2026
like good costumer service Roberto Nunez Sale manager professional service. Professional staff, good service, I felt comfortable.
Failed to file required EV tax credit paperwork. Weeks of silence.
I purchased a Chrysler Pacifica PHEV in September specifically to qualify for the federal EV tax credit before the deadline. Arrigo's finance team failed to submit the required time-of-sale report to the IRS and never provided me the documentation I need to claim the credit on my taxes.
I have been trying to resolve this for weeks. I've called repeatedly, been transferred dozens of times, and not once has anyone from Finance or Accounting returned my call. Not one. This isn't a minor clerical error — this ... Read More DealerRater - Mar 26, 2026
It was a good experience. Jose is an excellent person and an excellent salesman. Thank you for your service.
Very quick , professional Very quick , professional. This is my second lease with them
I purchased a 2018 Chrysler Pacifica from Arrigo West Palm and the vehicle meets my needs well. The staff was professional and the process was relatively smooth. However, the pricing was not fully transparent, as the final out-the-door cost ended up significantly higher than the online advertised price due to additional fees and add-ons. I understand some fees are standard, but clearer upfront communication would have made the experience much better. Overall, I am satisfied with the vehicle, but improved transparency would build more trust with customers.
Great customer service, excellent advice and customer support. I recommend it 100%. Juan Carlos is not just a seller, it’s a great advisor! Ask for him!!!
